Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1-2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard delivery time is 4-7 business days, depending on your location.
Delivery timelines may vary during peak seasons, sales, or due to unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp to track your package.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, courier issues, or other unforeseen events. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please contact our support team within 48 hours of delivery with your order details and relevant photos.